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RKM VENTURES LIMITED, trading as Nexa Distribution ("we", "our" or "us"), uses cookies and similar technologies on our website to ensure that it functions correctly, improve performance, remember your preferences, analyse website traffic, process payments securely and support our marketing activities.

This Cookie Policy explains:

  • What cookies are;
  • The types of cookies we use;
  • Why we use them;
  • Which third-party services may place or access cookies;
  • How long cookies may remain on your device; and
  • How you can manage or withdraw your cookie consent.

Where required by law, we will obtain your consent before placing or accessing any cookies or similar technologies that are not strictly necessary.

Using or continuing to browse our website does not, by itself, constitute consent to non-essential cookies. You can accept, reject or customise non-essential cookies using the cookie controls provided on our website.

Who We Are

Nexa Distribution is a trading name of RKM VENTURES LIMITED, a company registered in England and Wales.

Our company details are:

  • Trading name: Nexa Distribution
  • Legal company name: RKM VENTURES LIMITED
  • Company registration number: 09015472
  • VAT registration number: GB252444714
  • Registered office: 392-394 Hoylake Road, Wirral, CH46 6DF, Wirral, United Kingdom
  • Website: https://www.nexadistribution.co.uk
  • Email: enquiries@nexadistribution.co.uk
  • Telephone: +44 151 332 6330

What Are Cookies?

Cookies are small text files that are stored on your computer, tablet, smartphone or other device when you visit a website.

Cookies allow a website to recognise a device or browser, remember information about a visit and provide certain features and functionality.

Cookies may collect or store information such as:

  • A unique identifier;
  • Browser type;
  • Device information;
  • Internet Protocol address;
  • Website preferences;
  • Login or session information;
  • Pages visited;
  • Actions taken on a website; and
  • The date and time of a visit.

Cookies may be set directly by us or by third-party services used on our website.

Types of Cookies

Session Cookies

Session cookies are temporary and generally remain active only while you browse our website.

They may be used to:

  • Maintain a secure login session;
  • Remember items during checkout;
  • Move between pages without losing information; and
  • Support essential website functions.

Session cookies are generally removed when you close your browser.

Persistent Cookies

Persistent cookies remain on your device for a specified period or until you manually delete them.

They may be used to:

  • Remember your preferences;
  • Recognise you when you return;
  • Retain cookie-consent choices;
  • Analyse website use; and
  • Support advertising and marketing where you have consented.

First-Party Cookies

First-party cookies are placed directly by Nexa Distribution through our website.

They may be used for:

  • Website functionality;
  • Security;
  • Account sessions;
  • Checkout;
  • Cookie preferences; and
  • Website performance.

Third-Party Cookies

Third-party cookies are placed or accessed by external service providers that help us operate our website, process payments, analyse visitor behaviour or conduct advertising and marketing activities.

These providers may process information about your interaction with our website in accordance with their own privacy policies.

Non-essential third-party cookies will not be enabled before you provide consent where consent is required.

Similar Technologies

In addition to cookies, we may use other technologies that perform similar functions.

Web Beacons and Tracking Pixels

Web beacons, sometimes referred to as tracking pixels or clear GIFs, are small electronic files embedded in webpages or emails.

They may help us understand:

  • Whether a page or email has been viewed;
  • How users interact with our website or communications;
  • Whether a particular action has been completed; and
  • How effective a marketing campaign has been.

Local Storage

Websites and applications may use browser local storage to save information on a device.

Local storage may be used to:

  • Maintain website functionality;
  • Remember preferences;
  • Store session information; and
  • Support website security.

Tracking Parameters

We may use tracking parameters, including UTM codes, within website links to identify how visitors arrive at our website.

These parameters may indicate whether a visit originated from:

  • A search engine;
  • An advertisement;
  • A social-media platform;
  • An email campaign;
  • An affiliate or partner; or
  • Another referring website.

Software Development Kits and Tags

Our website or connected services may use software-development kits, scripts or tags to provide functionality, measure performance and manage third-party integrations.

The legal rules applying to cookies may also apply to these technologies where they store information on or access information from your device.

Why We Use Cookies

We may use cookies and similar technologies to:

  • Operate and secure our website;
  • Authenticate users;
  • Maintain customer-account sessions;
  • Remember shopping-basket contents;
  • Support checkout and payment processing;
  • Detect and prevent fraud;
  • Remember cookie choices and other preferences;
  • Analyse website traffic and usage;
  • Identify and resolve technical issues;
  • Test new website functionality;
  • Improve website performance;
  • Measure marketing and advertising effectiveness; and
  • Personalise content and advertising where permitted.

Google Analytics

We use Google Analytics to understand how visitors use our website.

Depending on your cookie choices and our configuration, Google Analytics may process information such as:

  • Pages visited;
  • Time spent on the website;
  • Browser type;
  • Device type;
  • Approximate location;
  • Referral source; and
  • Website interactions.

Our website uses Google Consent Mode to communicate your cookie choices to Google. The Google tag is present on every page, but it loads with every consent signal set to denied until you decide otherwise.

Before you consent to analytics cookies, the tag stores no cookies or identifiers on your device and reads nothing from it. Google may still receive limited cookieless signals that carry no identifier while consent is denied.

After you consent to analytics cookies, Google Analytics may use cookies or identifiers to measure your visit and interactions in the usual manner.

You can withdraw consent for Google Analytics at any time through our cookie settings.

Meta Pixel

We may use Meta Pixel to:

  • Measure advertising performance on Facebook and Instagram;
  • Understand how visitors interact with our website;
  • Measure conversions;
  • Create advertising audiences; and
  • Deliver more relevant advertisements across Meta platforms.

Meta Pixel and associated technologies will only be enabled where you have provided the required consent.

Microsoft Clarity

We may use Microsoft Clarity to understand how visitors interact with our website.

Clarity may provide features such as:

  • Heatmaps;
  • Click tracking;
  • Scrolling information;
  • Navigation analysis; and
  • Session recordings.

This information helps us identify usability issues and improve customer experience.

Where required, Microsoft Clarity will only be enabled after you provide consent. We will configure the service to avoid intentionally capturing sensitive information.

Hotjar

We may use Hotjar to better understand how visitors use our website.

Hotjar may provide:

  • Heatmaps;
  • Session recordings;
  • Surveys;
  • Feedback tools; and
  • Website-interaction analysis.

The information collected is used to improve our website and services.

Where required, Hotjar will only be enabled after you provide consent. We will configure the service to avoid intentionally capturing sensitive information.

Klaviyo

We may use Klaviyo to manage email marketing and customer communications.

Klaviyo may use cookies or similar technologies to:

  • Measure email engagement;
  • Understand website activity following an email campaign;
  • Attribute visits or purchases to a campaign;
  • Personalise future communications; and
  • Maintain marketing preferences.

Non-essential Klaviyo tracking will only be enabled where you have provided the required consent.

You may unsubscribe from marketing emails at any time using the unsubscribe link contained within the relevant email.

Stripe

Payments made through our website may be securely processed by Stripe.

Stripe may use cookies and similar technologies to:

  • Authenticate transactions;
  • Facilitate secure payment processing;
  • Detect and prevent fraud; and
  • Protect payment accounts and systems.

Some Stripe cookies may be strictly necessary to process a payment or prevent fraud. Other non-essential Stripe technologies, where applicable, will be managed according to the relevant consent requirements.

Payment-card information submitted through Stripe is processed directly by Stripe and is not stored by RKM VENTURES LIMITED unless expressly stated otherwise.

PayPal

Where PayPal is offered and selected as a payment method, PayPal may use cookies and similar technologies to:

  • Authenticate users;
  • Process payments;
  • Prevent fraudulent activity;
  • Maintain payment security; and
  • Improve its services.

Some PayPal cookies may be strictly necessary to complete a payment or protect against fraud. Other non-essential PayPal technologies, where applicable, will be managed according to the relevant consent requirements.

Advertising and Remarketing

With your consent where required, we may use information collected through cookies and similar technologies to display advertisements that are more relevant to your interests.

These advertisements may appear on:

  • Search engines;
  • Social-media platforms;
  • Third-party websites; and
  • Other digital services.

Advertising may be based on your previous visits to our website and your interactions with our products, services or marketing campaigns.

You may withdraw consent for advertising and remarketing cookies at any time through our cookie settings.

Withdrawing consent will not necessarily prevent you from seeing advertisements, but the advertisements may be less personalised.

Managing Your Cookie Preferences

When you first visit our website, you will be presented with cookie controls that allow you to:

  • Accept all cookies;
  • Reject non-essential cookies; or
  • Customise your cookie preferences by category.

Non-essential cookies will not be enabled before you have made an affirmative choice where consent is required.

You may update or withdraw your consent at any time through the cookie-settings link or control available on our website.

Your updated preference takes effect immediately, and in both directions, without you needing to reload the page:

  • Accepting a category allows the relevant cookies or technologies to operate from that point onwards; and
  • Withdrawing consent prevents the relevant cookies or technologies from continuing to operate from that point onwards.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

Previously stored cookies may remain on your device until they expire or are manually deleted. You can remove these cookies through your browser settings.

Browser Controls

Most web browsers allow you to:

  • View stored cookies;
  • Delete some or all cookies;
  • Block all cookies;
  • Block cookies from specific websites;
  • Block third-party cookies; and
  • Receive notifications before cookies are stored.

The method for managing cookies differs between browsers and devices. Please refer to your browser's help or privacy settings for instructions.

Blocking strictly necessary cookies may prevent parts of our website from functioning correctly. For example, you may be unable to:

  • Sign in;
  • Maintain a shopping basket;
  • Complete checkout;
  • Process a payment; or
  • Save your privacy preferences.

Do Not Track and Similar Signals

Some browsers and devices allow users to send "Do Not Track" or similar privacy signals.

There is not currently a single universally accepted method for responding to all such signals. We will respond to legally recognised signals where required and will continue to review our practices as technology and regulatory guidance develop.

You can manage your cookie choices directly through the cookie controls available on our website.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • Legislation or regulatory guidance;
  • Technology;
  • The cookies and similar technologies we use;
  • Our third-party service providers; or
  • Our business practices.

Any updates will be published on this page together with the revised effective date.

Where we make a material change to how non-essential cookies are used, we may ask you to provide fresh consent.

Further Information

Further information about how we process personal information collected through cookies and similar technologies is available in our Privacy Policy.

You can also review the privacy policies of applicable third-party service providers for information about how they process information collected through their technologies.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please contact: